Dear Gale
I was informed today that my request for a transportation change for my children was denied.
It is a concern to me that my request was denied even though I clearly stated on the form that
I am a person with a severe disability preventing me from continuing to take my son to a
neighbours to catch the bus. I would have hoped that an organization responsible for the
transportation of thousands of students daily would be more accommodating and at least
gather more information before denying the request. Though the safety of my four year old
as well as my safety do not seem to fall into your balance of schedule vs accessibility it is
paramount in my mind. Ontario has laws in regards to requirements for accessibility to
services. Now that I know the position of your company in regards to people with
disabilities I feel the need to contact appropriate government agencies in ensuring
your company is not able to deny help to people who require assistance. Please be
advised that as my disability limits my ability to contact these agencies in person I may
be required to use social media to raise awareness of the level of accessibility in your
organization.. I would have appreciated being able to discuss this with you but I
understand your office is very busy as it took 3 weeks to deny my request without so much
as a cursory discussion about it. I pray that you and your family is never hit by a
disability and if you are I will pray that you are allowed more dignity than to have to walk your
child to a bus stop trying to hold him from running into traffic while trying to overcome your
own weaknesses.
Kindest regards
Tracy Sagriff
#InvisibleDisabilities are real, you just can't see them.
Sent from Yahoo! Mail on Android
Ok so it may sound a bit harsh but I was really unwell after receiving the denial
and I really did not know where to put that excess energy. This was her reply:
Good Morning Mrs. Sagriff
Thank you for your email message. May I impress on you that this office did investigate
your request. We noted that the bus stop location assigned for your family is
46 metres from the end of your driveway and along with your JK student, you also
have two grade six students getting on and off the bus at the same location. The safety
of all children is paramount in all the decisions made at Tri-Board Student Transportation
Services. As stated the existing stop location is very close to your address – about three
bus lengths away. This is too short of a distance to safely establish a second bus stop
location.
Gail McCullough
Gail McCullough
Transportation Supervisor
(613) 354-1981 ext 325
Fax # 1-866 697-0719
mcculloughg@triboard.on.ca
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Thank you Gail. I am aware that the distance is quite short. However I have a feeling that
this very professional person has never tried to deal with children while experiencing a
mental health meltdown.
And finally this was my response:
Dear Gale
The distance could be 100 miles away and it would not have been any different. I am being treated for severe
social anxiety, panic attack disorder, clinical depression and ocd. I don't know if you have much experience
with mental health issues but in my case I am agoraphobic. My house (sometimes only my laundry room in
the basement) is my place of safety. If I leave my home for even a few moments my brain gets overstimulated
and produces chemicals that tell my body I am in imminent danger and kicks in what is referred to as the
fight or flight reflex. If you can imagine trying to control a behavioural special needs child while battling this
chemical mess in my body it is very dangerous. As for the two other children being of any assistance they
are also special needs. You may remember me from fostering as I recall we interacted several times on
various children's behalf. I am no longer able to foster as my mental health has deteriorated and my ability to
function outside my home has disappeared. These last three I adopted prior to getting sick. I understand your
perspective completely but it is one of those situations where you have to look beyond the mathematics and
look at the functionality of the matter. Please talk to the bus driver or I can give you a list of 10 doctors and
counselors that I work with to deal with this illness. I am not asking for the bus to stop here every day. Only
when Isaiah attends school. The family next door is only riding the bus 50% of the time as they are at their
fathers the rest of the time. That means it only affects them 1/4 of the time as Isaiah goes every other day.
Less than that even as the neighbours play hockey some mornings and are driven to school please help
me to come up with an amicable solution to this. It may seem trivial to you but the distance is like an ocean
to me and I am truly concerned that I am not capable of keeping Isaiah secure as it currently stands. It will
be even worse when it is all icy and snowy but also the lack of sunshine increases the symptoms of
depression. I am earnestly begging you to reconsider declining my request. I am not trying to be pushy or
unkind I am just trying to function as best I can outside my home.
Thanks for your consideration of this matter.
Tracy
Sent from Yahoo! Mail on Android
So now I sit and wait. My mental health and my child's safety in the hands of a
woman that rarely looks beyond her spreadsheets to see how her decisions affect
the rest of the world. Where do I go now? What do I do? I am not able to advocate
for us any further than this keyboard. I feel defeated and helpless and really just
like giving up. If I can't even get my child safely to school in the morning how can
I say I am making strides in my recovery. Its all for nothing. I need someone to
help me. To fight on my side. To give me a voice so that I can make the world
hear that #InvisibleDisabilities are real and need to be taken into consideration.
Please help me gain a voice. If you are affected by an invisible disability either
personally or someone in your life please help me to make the world understand.
Would she understand that 46m is an impossible distance if I was missing my legs
or unable to move. Its a similar sensation when your brain decides to tell your
body not to move. Please email this woman and let her know how
#InvisibleDisabilies affect your daily life. Her email address is
mcculoughg@triboard.ca. Please help me! Please share this email address with
everyone you know that needs a voice. We can't let people who suffer with
Mental Health Issues be swept into silence! Tweet this message! Facebook it!
Google + it! We need a voice. We need support. We need to be heard. In the
words of the great story Horton hears a Who...
"WE ARE HERE! WE ARE HERE! WE ARE HERE!"
My thoughts and prayers are with you always! Also a special shout out to
@StrokeDan for his encouragement and prayers last night as he tweeted me
through it all. Thanks Dan!
Please feel free to visit the Triboard Transportation Site for more information
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